The employees of this dedicated department are committed to the safety of the communities. Every day, the Department of Public Safety is hard at work looking out for Monroe County citizens’ interests in such diverse areas as emergency response, drug abuse, seat belt and traffic safety education, as well as consumer fraud. They help the community members stay safe and healthy in their homes, work places and neighborhoods.
The quality of life in Monroe County is affected by many things, but nothing is more important than the safety of your families and children. The people of the Monroe County Department of Public Safety work hard behind the scenes to provide the best possible service to their customers, vendors, the courts, private and public agencies, and most importantly, the people of this exceptional community and county.
Department of Public Safety Goals:
The Department of Public Safety strives to deliver the highest quality of safety, security, legal, prevention, education and emergency services in the most cost effective and equitable manner possible in collaboration with the entire community and Monroe County.
Public Safety Key Result Areas & Measures:
Customer Satisfaction: In a courteous and efficient manner, customers will be provided with expected services that anticipate their needs. Services and resources provided are rated by customers as thorough, accurate and timely; resolution of customer complaints.
Productive Workforce: Through a continuing process of training, education, encouragement and recognition, our workforce is properly equipped, knowledgeable, competent, motivated and empowered to meet and exceed customer expectations. Employees are satisfied and rewarded by the challenging work of the Department of Public Safety by providing critical services to the community. An atmosphere conducive to a productive workforce is exhibited through employee training opportunities and the availability of appropriate technology.
Quality Services: This department provides timely, efficient and effective services that meet the physical and emotional needs of our customers. Our mandated guidelines are always met or exceeded.
Economic Growth: This department provides an atmosphere of safety and security in the community that will nurture existing businesses, attract new business and provide economic growth and fair competition. We continue coordinated efforts among Public Safety agencies to provide a community that will enhance the economic future of Monroe County.
Fiscal Responsibility: This Department of Public Safety develops and implements an innovative and responsive plan that appropriately reflects and anticipates staffing and resources required to efficiently meet our customers needs. Where applicable, this department obtains grant funding for programs. The Department of Public Safety also ensures the appropriate use of public funds through revenue generating initiatives, collecting fees/fines, using effective resources allocated and establishing cost reduction initiatives.